Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

United Kingdom: 3–7 business days
Europe: 5–15 business days
International: 7–21 business days

Delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

When available, tracking information will be provided by email once your order has been shipped.

Customs and Import Taxes

International customers may be responsible for customs duties, taxes, or import fees charged by their country. These charges are the responsibility of the buyer.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. If your package appears lost, please contact us and we will do our best to assist.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address. We cannot guarantee changes once an order has been processed.

If you have any questions regarding shipping, please contact us through our store’s contact page.